User Conduct Policy

Zwaya Jobs is committed to creating a professional, respectful, and trustworthy digital environment where individuals and businesses can connect through genuine employment, recruitment, freelance, and professional development opportunities.

This User Conduct Policy (“Policy”) establishes the standards of behaviour expected from everyone using the Zwaya Jobs platform.

Our objective is to promote honest communication, responsible recruitment, fair professional interactions, and the appropriate use of information and platform services.

All users are expected to act with integrity, respect the rights of others, and contribute to a professional environment that supports meaningful connections between talent and opportunity.

This Policy forms part of the Zwaya Jobs Terms & Conditions and should be read together with the Privacy Policy and other applicable platform policies.

This Policy applies to all individuals and organisations accessing or using Zwaya Jobs, including:

• Job seekers and employment applicants.
• Employers, recruiters, and authorised business representatives.
• Freelancers and independent professionals.
• Clients seeking freelance or professional services.
• Training providers and course participants.
• Other registered users, visitors, and authorised service participants.

It applies to activities conducted through the Zwaya Jobs website, user accounts, professional profiles, job advertisements, applications, candidate searches, messages, freelance opportunities, and other available platform features.

It also applies to conduct outside the platform where that conduct is directly connected to a Zwaya Jobs interaction and creates a material risk of fraud, exploitation, unlawful activity, or harm to other users.

All users must comply with this Policy, the Terms & Conditions, and applicable laws.

Users must conduct themselves honestly, professionally, and responsibly. The following principles apply to all interactions on Zwaya Jobs:

Integrity:

Provide truthful information and avoid deceptive or misleading representations.

Respect:

Communicate professionally and treat others with dignity.

Fairness:

Avoid unlawful discrimination, exploitation, and unfair recruitment practices.

Accountability:

Accept responsibility for information published and actions taken through an account.

Confidentiality:

Respect personal information, business information, and other confidential materials.

Lawful Conduct:

Use the platform only for legitimate purposes consistent with applicable laws and regulations.

Platform Integrity:

Avoid activities that compromise the security, reliability, or proper operation of Zwaya Jobs.

Users must not exploit the platform or other users for unlawful, fraudulent, or abusive purposes.

Users must provide accurate, current, and reasonably complete information when creating accounts, professional profiles, business profiles, job advertisements, and other submissions.

The following activities are prohibited:

• Impersonating another individual, employer, organisation, or authorised representative.
• Creating accounts under false or stolen identities.
• Submitting fabricated educational qualifications, certifications, or professional licences.
• Misrepresenting employment history, experience, or professional capabilities.
• Using another person's CV, portfolio, or credentials without lawful authorisation.
• Falsely claiming business registration, professional accreditation, or recruitment authority.
• Creating multiple accounts to evade restrictions or engage in deceptive activity.

Users are responsible for correcting materially inaccurate information when they become aware of it.

Zwaya Jobs may request reasonable supporting documentation where necessary to investigate suspected misrepresentation or protect platform integrity.

Job seekers and professionals must use the platform for legitimate employment and career-related purposes.

Users must:

• Submit accurate CVs, applications, and professional information.
• Represent their qualifications and experience truthfully.
• Communicate respectfully with employers and recruiters.
• Respect confidentiality requirements relating to recruitment processes.
• Avoid submitting fraudulent documents or misleading supporting information.
• Refrain from harassment, threats, or abusive communications.
• Avoid using application systems for spam, advertising, or unrelated activities.

Applicants must not knowingly submit applications using another person's identity or documents without proper authorisation.

Job seekers are encouraged to exercise reasonable care when evaluating employment opportunities and to report suspicious recruitment requests.

Employers and recruiters have an important responsibility to maintain the integrity of the recruitment environment.

They must ensure that job advertisements, recruitment communications, and hiring activities are genuine, accurate, and lawful.

Employers and recruiters must:

• Advertise legitimate employment opportunities.
• Provide accurate information about the employing organisation.
• Describe job responsibilities and essential requirements truthfully.
• Present remuneration, employment conditions, and material contractual requirements without deliberate misrepresentation.
• Conduct recruitment activities fairly and professionally.
• Respect candidate confidentiality and applicable privacy obligations.
• Use candidate information only for legitimate recruitment purposes.
• Comply with applicable employment, labour, and anti-discrimination laws.
• Ensure that individuals accessing employer accounts have appropriate authorisation.

Employers must not publish fictitious vacancies, impersonate legitimate organisations, or use recruitment activities to collect personal information for unrelated purposes.

6.1Prohibited Recruitment Practices

The following practices are strictly prohibited:

• Advertising jobs that do not exist for fraudulent or deceptive purposes.
• Misrepresenting salaries, employment conditions, or the identity of an employer.
• Demanding unlawful recruitment fees or payments from applicants.
• Requesting payments through deceptive recruitment arrangements.
• Using false employment offers to obtain personal or financial information.
• Requesting unnecessary sensitive personal information without a legitimate and lawful reason.
• Using candidate information for unauthorised marketing, resale, or data brokerage.
• Engaging in unlawful discrimination, coercion, exploitation, or harassment.
• Recruiting for unlawful work or activities.
• Using the platform to facilitate human trafficking, forced labour, or other forms of exploitation.

Any recruitment fees or payments requested from candidates must comply with applicable law and must not be presented deceptively as charges imposed or endorsed by Zwaya Jobs.

Registered employers may be able to search professional profiles and CVs through Zwaya Jobs.

Access to candidate information is provided for legitimate recruitment and talent discovery purposes only.

Employers, recruiters, and other authorised recipients must not:

• Sell or commercially distribute candidate information.
• Share CVs or personal details with unauthorised third parties.
• Use candidate contact details for unrelated advertising or unsolicited marketing without a lawful basis.
• Collect candidate information through unauthorised automated extraction.
• Publish private applicant information without appropriate authorisation.
• Use personal information to harass, intimidate, discriminate against, or exploit candidates.
• Retain or process candidate information in violation of applicable law.

Where candidate information is downloaded or transferred outside Zwaya Jobs, the receiving organisation remains responsible for its independent use, security, and lawful retention.

Users must also respect the privacy of employers, freelancers, and other platform participants.

Further information is provided in the Zwaya Jobs Privacy Policy.

Freelancers and independent professionals must present their skills, experience, availability, portfolios, and service capabilities accurately.

Freelancers must not:

• Claim qualifications or experience they do not possess.
• Submit portfolios or work samples that infringe third-party rights.
• Misrepresent their identity or professional credentials.
• Make knowingly false commitments concerning deliverables or capabilities.
• Use fraudulent proposals or deceptive payment requests.
• Misuse confidential project information.
• Harass or threaten clients in connection with professional disputes.

Clients seeking freelance services must provide accurate project descriptions and communicate material expectations honestly.

Clients must not use freelance opportunities to obtain unpaid work through deception, request unlawful services, or exploit freelancers through fraudulent arrangements.

Freelancers and clients are responsible for complying with the contractual obligations they independently undertake.

Zwaya Jobs does not guarantee the performance or payment obligations of independent parties unless expressly agreed under a separate service arrangement.

Zwaya Jobs expects all users to communicate respectfully and professionally. The following conduct is prohibited:

• Harassment, bullying, intimidation, or threats.
• Abusive, degrading, or deliberately humiliating communications.
• Unlawful discrimination or discriminatory harassment.
• Sexual harassment or unwanted sexual communications.
• Repeated unwanted contact after a clear request to stop.
• Stalking, coercion, blackmail, or extortion.
• Deliberate disclosure of private information to cause harm.
• Hate speech, unlawful incitement to violence, or threats of violence.
• Retaliation against individuals who report suspected misconduct in good faith.

Users must not exploit professional relationships or recruitment processes to pressure others into inappropriate personal, financial, or sexual arrangements.

Zwaya Jobs may take action against misconduct occurring through platform communications or directly connected to interactions initiated through the platform.

Zwaya Jobs prohibits the use of its services for fraud, financial deception, or other unlawful financial activities. Prohibited conduct includes:

• Fake employment offers intended to obtain money or personal information.
• Phishing, identity theft, or fraudulent payment requests.
• Impersonating Zwaya Jobs representatives.
• Misrepresenting payment requirements or subscription charges.
• Using stolen or unauthorised payment methods.
• Attempting fraudulent refunds or chargebacks.
• Conducting unlawful financial transactions.
• Soliciting funds through deceptive professional opportunities.
• Using the platform to facilitate money laundering or other financial crime.

Users should not provide account passwords, authentication codes, or sensitive financial credentials to individuals claiming to represent employers or Zwaya Jobs.

Legitimate platform fees will be communicated through authorised Zwaya Jobs channels and applicable payment procedures.

Suspected fraudulent activity may result in account restrictions, investigation, or referral to competent authorities where appropriate.

Users must not upload, publish, distribute, or transmit content that:

• Violates applicable laws or regulations.
• Contains fraudulent, deliberately misleading, or deceptive information.
• Infringes intellectual property or privacy rights.
• Promotes violence, exploitation, or unlawful activities.
• Contains unlawful discriminatory or harassing material.
• Discloses confidential information without authorisation.
• Contains malicious software or harmful code.
• Promotes scams, phishing, or fraudulent financial schemes.
• Misrepresents a business, employment opportunity, or professional qualification.
• Is otherwise prohibited by the Terms & Conditions or applicable platform policies.

Zwaya Jobs may remove or restrict content where there are reasonable grounds to believe that it violates these standards.

Content moderation decisions should be proportionate to the nature, seriousness, and potential consequences of the suspected violation.

Users must not interfere with the security, availability, or functionality of Zwaya Jobs. Prohibited technical activities include:

• Attempting unauthorised access to accounts, systems, or data.
• Distributing malware, ransomware, or other harmful software.
• Circumventing authentication or access controls.
• Conducting unauthorised vulnerability exploitation.
• Scraping or harvesting personal information without authorisation.
• Using automated tools to send spam or manipulate platform functions.
• Interfering with website performance or availability.
• Attempting to bypass account suspensions or security restrictions.
• Reverse engineering or misusing protected platform technology in violation of applicable law or enforceable contractual restrictions.

Users who identify a potential security vulnerability should report it responsibly to Zwaya Jobs rather than exploit or publicly disclose it in a manner that creates unnecessary risk.

Authorised security research or testing requires appropriate permission.

Users must respect the intellectual property rights of Zwaya Jobs and other parties.

Users must not:

• Upload copyrighted materials without the necessary rights or permissions.
• Misrepresent ownership of professional portfolios, work samples, or other content.
• Copy or redistribute protected platform materials without authorisation.
• Use another organisation's trademarks or branding deceptively.
• Disclose confidential business, recruitment, or project information without appropriate authority.

Professional materials submitted to the platform remain subject to the ownership and licensing provisions of the Terms & Conditions and Intellectual Property Policy.

Users are responsible for ensuring that their content does not unlawfully infringe the rights of others.

Users are encouraged to report suspected violations of this Policy, including fraudulent vacancies, abusive behaviour, identity misrepresentation, misuse of candidate information, and other potentially harmful conduct.

Reports may be submitted through available platform reporting features or by contacting:

Email

info@zwayajobs.com

Reports should contain sufficient information to enable a reasonable assessment, such as the relevant account, job advertisement, communication, transaction, or description of the incident.

Users should avoid submitting unnecessary sensitive information when making reports.

Zwaya Jobs will assess reports according to their seriousness, available evidence, potential risks, and applicable legal obligations.

Submitting a report does not guarantee a particular outcome or require Zwaya Jobs to disclose confidential investigation details.

Knowingly submitting fabricated reports to harass or disadvantage another user is prohibited.

Good-faith reporting will not, by itself, be treated as a violation of this Policy.

Zwaya Jobs may review suspected violations of this Policy and take reasonable, proportionate action to protect users and the platform. Depending on the circumstances, measures may include:

• Requesting clarification or supporting information.
• Issuing a warning or requiring corrective action.
• Removing or restricting prohibited content.
• Limiting access to candidate searches or recruitment tools.
• Temporarily suspending an account or particular functionality.
• Terminating access for serious or repeated violations.
• Preserving relevant records where legally justified.
• Reporting suspected unlawful activity to competent authorities where required or appropriate.

Enforcement decisions may consider the seriousness of the conduct, available evidence, repeated violations, the risk of harm, and any relevant explanation provided by the user.

Zwaya Jobs may take immediate protective action where reasonably necessary to address fraud, exploitation, serious threats, or security risks.

Account restrictions and terminations remain subject to the Terms & Conditions and applicable law.

Users who believe that an enforcement decision was made in error may request a review by contacting Zwaya Jobs.

Requests should identify the relevant account or decision and provide a concise explanation of the reasons for reconsideration.

Zwaya Jobs will assess review requests fairly, considering the available information, the nature of the alleged violation, and any relevant legal requirements.

Where appropriate, an enforcement measure may be confirmed, modified, or reversed.

This process does not limit any statutory complaint, appeal, or legal remedy available under applicable law.

Zwaya Jobs may update this User Conduct Policy to reflect changes in platform services, emerging risks, operational requirements, or applicable laws.

The latest version will be published on the Zwaya Jobs website with an updated effective or revision date.

Where changes materially affect users' obligations, appropriate notice will be provided where required by applicable law.

Users are encouraged to review the Policy periodically.

For questions about this Policy, reports of misconduct, or requests relating to an enforcement decision, please contact:

Brand

ZWAYA JOBS

Operating Company

ZWAYA AL IRAQ FOR ONLINE SERVICES, ONLINE MARKETING, ADVERTISING AND PUBLICITY LLC

Company Registration Number

M.Sh.A. - 2 -3285

Address

Baghdad, Iraq

Website

www.zwayajobs.com

Email

info@zwayajobs.com

Zwaya Jobs is committed to maintaining a professional environment where users can connect with greater confidence and pursue legitimate opportunities responsibly.