1.Introduction
At Zwaya Jobs, protecting your privacy is an essential part of building a trusted professional community.
This Privacy Policy explains how Zwaya Jobs (“Zwaya,” “we,” “us,” or “our”) collects, uses, shares, stores, and protects personal information when individuals and businesses access our website, create accounts, publish or apply for opportunities, communicate through our platform, or use our employment, recruitment, freelance, and professional development services.
Zwaya Jobs is an Iraqi digital platform connecting job seekers, skilled professionals, freelancers, and employers across Iraq and beyond.
We are committed to handling personal information responsibly, using it for legitimate purposes, and providing users with clear information about their privacy choices.
This Privacy Policy applies to all Zwaya Jobs users, subject to any additional requirements imposed by applicable laws.
2.Who Is Responsible for Your Information?
Zwaya Jobs is operated by an Iraqi-registered company responsible for determining how personal information is collected and processed for the operation of the platform.
- Operating Company
- Zwaya Al Iraq For Online Services, Online Marketing, Advertising And Publicity LLC
- Company Registration Number
- M.Sh.A. - 2 -3285
- Address
- Baghdad, Iraq
- Website
- www.zwayajobs.com
- Privacy Contact
- info@zwayajobs.com
The operating company acts as the controller of personal information processed for Zwaya Jobs account administration, platform functionality, customer support, security, and other purposes it independently determines.
Employers and recruiters may act as separate controllers when they receive, download, evaluate, retain, or otherwise process candidate information for their own recruitment activities.
Third-party payment providers may also act as independent controllers for certain payment, fraud prevention, and regulatory purposes.
Where another organisation independently controls personal information, its own privacy obligations and policies may apply.
3.Information We Collect
The information we collect depends on the services you use and the information you choose to provide.
3.1Account and Contact Information
When you register or interact with Zwaya Jobs, we may collect:
- Full name and username.
- Email address and telephone number.
- Country, city, and general location.
- Account credentials and authentication information.
- Language preferences and account settings.
- Account type, such as job seeker, freelancer, or employer.
3.2Professional Profiles and CVs
For job seekers and professionals, we may collect:
- CVs and résumés.
- Employment history and professional experience.
- Educational qualifications and certifications.
- Skills, specialisations, and career interests.
- Portfolio information and professional achievements.
- Preferred work locations and employment arrangements.
- Salary expectations, where voluntarily provided.
- Other professional information submitted to a profile or application.
3.3Employer and Business Information
For employers, recruiters, and business representatives, we may collect:
- Company and organisation names.
- Business registration or verification information, where required.
- Business contact details.
- Authorised representative information.
- Job advertisements and recruitment requirements.
- Candidate searches, recruitment communications, and related platform activity.
3.4Freelance Information
Where freelance services are available, we may collect professional portfolios, project proposals, service descriptions, project preferences, pricing information, and communications relating to freelance opportunities.
3.5Learning and Professional Development Information
Where training or educational services are offered, we may process course enrolments, learning preferences, participation records, assessment information, and completion details.
3.6Payment and Billing Information
When users purchase paid services, we may collect billing details, transaction identifiers, subscription information, invoices, payment status, and refund records.
Payments are processed through third-party payment service providers.
Zwaya Jobs does not require users to provide complete payment-card information directly to us where payments are handled through a provider’s secure payment environment.
Whether any payment credentials are accessible to Zwaya Jobs depends on the actual payment integration and will be disclosed where relevant.
3.7Communications and Support Information
We may collect messages, inquiries, complaints, feedback, and correspondence submitted through our platform, support channels, or contact forms.
3.8Technical and Usage Information
When you use our services, we may collect information such as IP addresses, device identifiers, browser type, operating system, login activity, website interactions, and diagnostic records.
We may also use cookies and similar technologies as explained in Section 11.
3.9Information from Other Sources
Where lawful and relevant, we may receive information from employers, recruiters, service providers, professional references, or publicly available business and professional sources.
We will process such information only for appropriate purposes and provide additional notices where required by applicable law.
4.How We Use Your Information
We use personal information to operate Zwaya Jobs and provide relevant services. Our principal purposes are:
- Account Administration:
- Creating, maintaining, authenticating, and managing user accounts.
- Job Search and Recruitment:
- Enabling users to publish vacancies, create professional profiles, search for candidates, submit applications, and communicate about employment opportunities.
- Talent Discovery:
- Allowing registered employers to search professional profiles and CVs, subject to the platform’s access controls and applicable user privacy settings.
- Freelance Opportunities:
- Facilitating connections, project proposals, and professional communications between freelancers and businesses.
- Learning and Development:
- Administering training, courses, and professional development services where offered.
- Payments and Subscriptions:
- Managing paid services, payment confirmations, subscriptions, invoices, and refunds.
- Customer Support:
- Responding to questions, resolving technical issues, and handling complaints.
- Security and Integrity:
- Preventing fraud, detecting unauthorised activity, enforcing platform rules, and protecting users.
- Service Improvement:
- Evaluating platform performance, resolving technical problems, and improving user experience.
- Legal Compliance:
- Meeting applicable legal obligations and responding to valid legal requests.
- Marketing:
- Sending promotional information where permitted by law and subject to applicable consent and opt-out requirements.
We do not use personal information for materially unrelated purposes without an appropriate lawful basis and any additional notice required by law.
5.Legal Grounds for Processing
Where applicable data protection law requires a specified legal basis, we rely on the grounds appropriate to the relevant activity.
| Processing activity | Principal legal basis, where applicable |
|---|---|
| Account registration and service delivery | Performance of a contract |
| Profile creation and recruitment functionality | Contractual necessity and legitimate interests, as appropriate |
| Employer searches and talent discovery | Contractual necessity and legitimate interests, subject to applicable safeguards |
| Payments and subscriptions | Contractual necessity and legal obligations |
| Platform security and fraud prevention | Legitimate interests and legal obligations |
| Customer support | Contractual necessity or legitimate interests |
| Service analytics and improvement | Legitimate interests or consent, where required |
| Optional marketing | Consent or another lawful basis permitted by applicable law |
| Statutory recordkeeping and legal requests | Compliance with legal obligations |
Our legitimate interests include maintaining a functional employment platform, facilitating relevant professional connections, improving service reliability, preventing misuse, and protecting users and business operations.
Where processing is based on consent, users may withdraw that consent without affecting processing already carried out lawfully.
These legal-basis descriptions apply where the relevant jurisdiction recognises or requires them; they do not imply that identical legal frameworks apply in every country.
6.Professional Profiles and Employer Access
Zwaya Jobs enables registered employers and recruiters to search for and discover suitable candidates.
By creating a searchable professional profile, users make the professional information included in that profile available to registered employer accounts through the platform’s candidate search and recruitment features.
Depending on the information provided and the features available, searchable information may include:
- Name and professional title.
- Skills and qualifications.
- Employment history and experience.
- Education and certifications.
- Preferred employment location.
- CV and professional portfolio.
- Other information included in the candidate’s searchable profile.
Registered employer access is not the same as unrestricted public access. Zwaya Jobs intends professional search functionality for authorised employer accounts, subject to applicable access controls.
Users should understand that information made available to employers may be viewed, recorded, or downloaded where the platform permits such activity.
Information downloaded or otherwise lawfully obtained by an employer may remain in that employer’s recruitment records, even if the user later changes their Zwaya Jobs profile or deletes their account.
Users should include only information relevant to their professional objectives and avoid unnecessary sensitive personal details.
Any profile visibility or access restrictions offered in the Platform interface apply to the relevant candidate-search features.
7.Job Applications and Employer Responsibilities
When a user applies for a job through Zwaya Jobs, the information submitted as part of that application may be shared with the employer or recruiter responsible for the vacancy.
This may include the applicant’s CV, contact details, qualifications, employment history, supporting documents, and application responses.
Once an employer independently receives and processes application information, the employer is responsible for complying with applicable privacy, confidentiality, and recruitment requirements.
Employers must use candidate information for legitimate recruitment-related purposes and must not misuse, unlawfully disclose, or sell applicant information.
Zwaya Jobs may establish contractual rules governing employers’ use of candidate information and may restrict accounts that violate applicable platform policies.
However, Zwaya Jobs does not control every independent action taken by an employer after candidate information has been lawfully disclosed.
Users should review relevant employer information and exercise appropriate judgment when sharing additional documents outside the platform.
9.Payments and Third-Party Providers
Zwaya Jobs may charge fees for certain services, subscriptions, listings, recruitment features, training, or other paid offerings.
Payment transactions are processed through independent third-party payment providers.
When making a payment, users may be directed to a provider’s payment environment or interact with payment functionality integrated into the Zwaya Jobs platform.
Payment providers may collect and process information necessary to authorise transactions, prevent fraud, comply with financial regulations, and complete payments.
Their handling of personal information is governed by applicable law and their own privacy notices.
Zwaya Jobs may receive transaction confirmations, payment references, billing information, and payment status without receiving complete card credentials.
We recommend that users review the applicable payment provider’s privacy information before completing a transaction.
10.Data Retention and Account Deletion
We retain personal information only for as long as reasonably necessary to provide our services, maintain legitimate business records, meet applicable legal obligations, and resolve disputes.
Our retention decisions take into account:
- Whether an account remains active.
- Whether professional information is required for ongoing recruitment or other services.
- The user’s deletion or privacy requests.
- Applicable accounting, tax, and financial recordkeeping requirements.
- Fraud prevention, security, and dispute resolution needs.
- Relevant contractual or legal obligations.
When a user requests account deletion, we will assess and process the request in accordance with applicable law and our documented retention procedures.
Information no longer required will be deleted, anonymised, or otherwise securely disposed of.
Certain records may be retained where justified by legal obligations, legitimate claims, or security requirements.
Deleting a Zwaya Jobs account does not automatically delete information previously downloaded or independently retained by an employer or another lawful recipient.
Our published retention schedule must reflect actual operational periods or sufficiently clear retention criteria for each relevant category of information.
12.Data Security
Zwaya Jobs is committed to maintaining reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, destruction, and misuse.
Our security arrangements are designed to reflect the sensitivity of the information, the nature of the processing and the associated risks.
Relevant safeguards may include access management, authentication controls, secure transmission, system monitoring, confidentiality obligations, and security incident procedures, according to the measures actually implemented.
We limit access to personal information to authorised persons and service providers with a legitimate operational need, subject to the controls in place.
Users are responsible for protecting their account credentials and should notify us promptly if they suspect unauthorised access.
No digital service can guarantee complete protection against every security risk.
Where a security incident creates notification obligations under applicable law, we will take the necessary steps to notify affected parties and competent authorities.
13.International Processing and Transfers
Although Zwaya Jobs is operated by an Iraqi-registered company, our platform is designed to support employment and professional connections within Iraq and internationally.
Personal information may therefore be accessed or processed in different countries, depending on our technology providers, business arrangements, and the location of employers or other users.
Where international data transfers are regulated, we will comply with applicable requirements and implement appropriate safeguards.
For transfers subject to the EU General Data Protection Regulation, these may include an applicable adequacy decision, standard contractual clauses, or another lawful transfer mechanism.
Where required, additional information about transfer destinations and safeguards will be made available to affected individuals.
14.Automated Matching and Recommendations
Zwaya Jobs may use search, filtering, and recommendation technologies to help users discover relevant jobs, professional profiles, candidates, freelance projects, and learning opportunities.
Where implemented, these features may consider professional qualifications, skills, experience, location preferences, and other relevant information supplied by users.
The platform may also develop more advanced matching or AI-assisted functionality.
We will provide additional information where legally required about profiling, automated processing, and any decisions producing legal or similarly significant effects.
The use of automated tools does not automatically mean that all recruitment decisions are made by Zwaya Jobs. Employers may independently determine their own hiring criteria and decisions.
Before introducing automated decisions with legal or similarly significant effects, Zwaya Jobs will assess and apply any safeguards required by law.
15.Your Privacy Rights and Choices
Depending on the laws applicable to your information, you may have rights to:
- Access personal information held about you.
- Request correction of inaccurate information.
- Request deletion in qualifying circumstances.
- Request restriction of certain processing activities.
- Object to particular uses of personal information.
- Withdraw consent where consent is the applicable basis.
- Request portability of eligible personal information.
- Object to direct marketing.
- Challenge certain automated decisions where legally applicable.
- Submit a complaint to a competent supervisory authority where such a right exists.
You may also be able to update profile information and account settings directly through the platform.
To submit a privacy request, contact us using the details in Section 19.
We may request reasonable verification of identity before processing requests involving confidential account information.
We will respond within applicable legal time limits and explain any lawful limitations affecting a request.
The availability and scope of these rights depend on applicable law and the circumstances of the processing.
16.Sensitive Information and Children’s Privacy
Zwaya Jobs does not generally require sensitive personal information, such as medical details, religious beliefs, political opinions, or biometric information, for ordinary job searches and professional profiles.
Users should avoid including unnecessary sensitive information in CVs, public profiles, or applications.
Where processing of sensitive information is genuinely necessary, we will apply appropriate safeguards and any additional lawful conditions required.
Zwaya Jobs is intended for individuals who meet the minimum age requirements established in its Terms & Conditions and applicable law.
Where services are lawfully available to minors, appropriate additional protections will be applied.
If we discover that personal information has been collected from a child in violation of applicable requirements, we will take appropriate corrective action.
17.Third-Party Services and Marketing
Our platform may contain links to employer websites, recruitment systems, payment providers, training services, or other independent websites.
These third parties may maintain their own privacy policies and processing practices. Users should review those policies before submitting personal information directly to third-party services.
Zwaya Jobs is not responsible for independent third-party processing except where responsibility arises under applicable law.
We may send information about services, job opportunities, professional resources, or platform updates where permitted by law.
Users may opt out of non-essential promotional communications using available unsubscribe mechanisms or by contacting us. Essential account, security, and transactional communications may continue where necessary.
18.Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our services, technology, business operations, or applicable legal requirements.
The updated version will be published on the Zwaya Jobs website with its effective or revision date.
Where changes materially affect users’ personal information, we will provide additional notice or obtain consent when required by applicable law.
We encourage users to review this Privacy Policy periodically.
19.Contact and Privacy Requests
For questions, privacy concerns, requests to exercise applicable rights, or complaints about personal information handling, please contact:
Zwaya Jobs - Privacy Contact
- Operating Company
- Zwaya Al Iraq for Online Services, Online Marketing, Advertising and Publicity LLC
- Company Registration Number
- M.Sh.A. - 2 -3285
- Address
- Baghdad, Iraq
- info@zwayajobs.com
- Website
- www.zwayajobs.com
We will review privacy-related inquiries and respond in accordance with applicable law and our established procedures.
ZWAYA JOBS
Your Next Job, From Every Angle.